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काठमांडौ फीनिक्स

Kathmandu Phoenix

Notes for a Redevelopment Masterplan

[ KP in pdf ]

Drafted by Seth Sicroff for Mountain Legacy

Kathmandu Phoenix

Note about the photographs in this document: Many are borrowed provisionally without permission from online sources.
If any of the images are yours and you want them removed or credited, let us know and we will make the necessary adjustments.

Introduction

About this document (disclaimers and limitations)

Kathmandu Phoenix is at present not a project, or even a project proposal. It is a concept, a conversation starter, specifically intended for consideration by the Nepal Tourism Board, with the understanding that implementation of any version of this scheme would necessarily involve participation by municipal, provincial and national authorities and agencies.

Rationale

With so much of Nepal’s economy effectively stalled, there is an opportunity to undertake an ambitious reset of the tourism industry. The changes proposed would put Nepal in the forefront of efforts to resist climate change and at the same time to beautify and humanize the urban environment. As a city in Nature (not an artificial garden city or a city of gardens), Kathmandu would proclaim its solidarity with the larger environment, with the diverse communities and ecosystems stretching from the Gangetic plain to the peaks of the Himalayas. This sort of project should attract collaboration and support from a wide range of international organizations.

Part of our remit as tourism planners is to observe the trajectory of political conditions that may impinge on expenditures both by tourism consumers and by developers and funders. Although we are currently in the depths of a near perfect storm of disasters, we know that the storm will eventually abate and we will be able to continue as before. However, we also know that the political tides are turning. We will have defeated the terrible pandemic. Tourism will revive. Trump will be gone. A new spirit of optimism, international collaboration, and determination to shape a more sustainable future will seize the planet such as we have not seen for many years. Nepal needs to position itself as the flagship of a new Earth First! movement.

As a recognized "last best place on Earth" Nepal deserves the best efforts of the global community to sustain, conserve, and enhance the natural and cultural legacies within its borders, and also to serve as a model of stewardship for other nations battered by problems that they neither created nor are capable of overcoming on their own. Kathmandu is an appropriate place to join forces against insouciance, helplessness, and greed.

Focus on "Western" tourism

Tourism is likely to remain a substantial part of Nepal’s economy, and certain to offer the quickest route to sustainable opportunities and stewardship in the remote mountains. We are aware that the largest contingent of tourists in Nepal is arriving from India, and Chinese tourists are also increasingly numerous. Domestic tourism is still a trickle, comparatively, but if one includes day-trips, or overnight stays, the number of visits is certainly not negligible, and it is expected that the volume of domestic tourism will grow strongly in the near future. However, these notes focus primarily on international tourism arriving from Europe, the Americas, and Australia.

Although the project proposed here concerns comprehensive change in Kathmandu Valley and would impact the lives of millions of Nepalis every day of the year even more intensely than it would affect tourists for the relatively short period that they spend in Kathmandu, the proposal is being addressed to the Nepal Tourism Board, and it is therefore elaborated from the perspective of what can be done to optimize tourism. The proposal should not move ahead unless there is corroboration of the expectation that the changes would be beneficial to all stakeholders, especially to Nepalis living in or visiting Kathmandu.

Targeting the primary gateway

One further limitation of this proposal is that it is focused on Kathmandu, as the primary gateway for long-distance international tourism (as opposed to arrivals from India and China). The charisma and challenge of the mountains draw tourists to Kathmandu (and to secondary gateways such as Pokhara and Namche Bazar); the appeal of those gateways also enhances or diminishes the draw of the mountains. Both are critical factors, and must operate synergistically.

First impressions shape recommendations

As indicated in the graphic below, 38% of tourists choose their destinations based primarily on the recommendations of friends and relatives, and 22% on the basis of information on the Web other than advertising: that means 60% of "marketing" is based on the impressions and experience of travelers. As with all complicated and intense experiences and relationships, first impressions play an outsize role. So we must ask, What do tourists see when they step off the plane in Kathmandu? What will be the topics of their first emails or Instagrams? What snapshots will they share? Which emojis?

decision prompters

Top factors influencing destination choice according to TravelSat

Of course, positive first impressions need to be supported by ensuing experiences, which is why it is not enough (for instance) simply to embellish the arrival area at the airport and attenuate the frustrations of the chaotic taxi services.

Nepal Tourism: It’s about Happiness

The satisfaction of tourism consumers in Nepal has traditionally been linked explicitly to the happiness and friendliness of the hosts. That perception in the mind of Westerners may be traced to Shangri-La or to the devotion of Ed Hillary to his Nepali friends. The genuine hospitality and tolerance of the people, the interested camaraderie of the sadus, the friendliness and integrity of the expedition crews, and the general good vibes (all of which may have featured more strongly in the minds of the guests than in those of the hosts) transformed Nepal into a sort of nirvana at the end of the overland Hippie Trail.

Attitudes change, of course, and it is to be expected that tourists will wear out their welcome, as the novelty of their odd appearance and admiration for their apparent idle wealth dissipates. For now, despite everything, the exceptional hospitality and good will Nepal’s people are still essential to her tourism industry. The friendliness, energy, and integrity of hotel personnel, shopkeepers, guides, and other service providers all inspire trust and friendship: these are the first impressions that set the mood for a trek or expedition, and they (more than the adventure itself, which may in fact be grueling or even tragic) result in word-of-mouth referrals and return visits.

But happiness is a delicate brand. The people must feel happy and hopeful about their government, invested in their mountain legacy, and tolerant of the invasion of privacy inflicted by even the most considerate tourists. An ambitious program of renewal, with key goals that address issues of opportunity and equity, can go a long way toward strengthening prospects for future tourism expansion.

The point here is that we are dealing with a conjunction of interests: the satisfaction of tourism consumers can be augmented through measures that also augment the happiness of tourism providers and host communities. Those that can be characterized as urban redevelopment are addressed in Part 1. There are other measures that need to be taken to improve the welfare of Nepalis that could not fall into the ambit of tourism planning, such as improved education, enhanced economic opportunities for women, enforcement of laws regarding caste and ethnic discrimination, and so on, and these are not addressed substantively here. There are also factors that bear on the convenience and satisfaction of tourists more than on that of the host population, and some of these are addressed in Part 2.

PART 1: Toward a Biophilic City

While there are clearly many aspects of Kathmandu that are attractive to tourists, there are many factors that could be improved.

The problem

The condition of Nepal's capital has not escaped international notice.

Ktm pollution
Nepal ranked 177th out of 178 countries for air quality in the 2014 Environmental Performance Index.
Sick Cities: Has air pollution made Kathmandu unliveable? Photograph by Sara Germain, The Guardian, March 21, 2014 Ktm pollution

Why is Kathmandu in the Midst of a Pollution Crisis? by Elen Turner; Culture Trip, 20 September 2018


Floods, landslides after monsoon rain kill dozens in Nepal (Al-Jazeera) kathmandu
Mount Everest Visible From Kathmandu For The First Time In Decades by Priya Pareek, RepublicWorld.com 20 May 2020

These are the facts of daily life in Kathmandu that leap to the attention of the arriving tourist:

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Some of the above features of Kathmandu life entail mere inconvenience or a negative aesthetic response from visitors, but these should be taken seriously, if only in view of the importance of word-of-mouth travel advice or reviews shared on the Internet. Others entail health hazards that could completely derail a visitor’s tightly choreographed agenda. Many people come intending to spend a day or two in Kathmandu and then depart on trek; if they get dysentery, they are likely to miss the trek; worse, if they catch something in Kathmandu which manifests a few days later when they are away from modern health facilities, they may require costly evacuation, or they may miss their flight home.

From the local point of view, as well, some of these issues may be inconsequential, while others are burdensome. Here is a short list of current environmental concerns that impact Kathmandu residents:

Bishnumati River

The Bishnumati River, west of central Kathmandu. Cleanup efforts are ongoing, so current conditions may be better.

The alleviation of many of these problems could be achieved through the rebirth of Kathmandu as a "biophilic city," designed to harmonize more with the natural environment and also to mitigate the damage that humans are causing to our biosphere. That would entail widespread planting of trees and other greenery along streets, on and hanging from overpasses, and in new parks and public spaces; cleaning and beautification of the waterways; rethinking of transportation; ground-up development of waste management; overhaul of the water supply system, and other sub-projects. What follows is an unordered laundry list.

cheonggyecheoncheonggyecheonbaltimore

A couple of successful waterfront rehabilitations: Cheongycheon Creek in Seoul (left and middle) and Baltimore (right)

tundikhel
Editorial: Tundikhel in its entirety should be open for public use Friday, June 26, 2020

Cleanup efforts are ongoing, so current conditions may be better.

PART 2: Expanded Opportunities

Although tourism has expanded over the years in terms of the number of arrivals, the contribution of this sector to the national GDP is not great: 7.9%, barely more than in the USA (7.8%) and substantially less than countries such as Portugal, Morocco, and New Zealand, where the contribution is around 17%. Obviously there is room for growth, bot in visitor-days and (more important) in expenditures per visitor per day. Here are some ideas.

Facilitate Air Travel from the Origin

A critical bottleneck for tourism in Nepal is the flight itself. Flights are expensive, long, cramped, and sometimes difficult to book. Prolonged layovers in Doha, Dubai, and other Middle Eastern hubs are unpleasant and costly. Solution: direct charter flights from key origin points (USA, England, Germany, Melbourne). It would probably be better to arrange charter flights, with no baggage limit on the return flight (in order to encourage shopping). Offer more leg-room and undercut the major airlines’s fares, even if it means losing a bit of money.

Update visa procedures

Nepal's visa policy has had two goals: to limit the presence of undesirable foreigners, and to raise money. For some time, the visa renewal process was also used as a stick to force foreigner to change money at legal exchange facilities, which were disadvantageous both in terms of convenience and also the rate of exchange, as compared to the unofficial money-changers operating in Thamel, Freak Street and other places where tourists congregated. Although the interruption of the overland hippie bus trail greatly reduced the attraction of Nepal as a youth hangout, there was still an effort to stymie budget travelers (who often came to trek and stayed longer than other tourists) and to favor quality tourists, who spent more per day but moved on more quickly. This focus persisted despite the documented fact that the overall economic impact of budget tourists was much more beneficial to Nepal than that of the luxury tourists: budget travelers spend more in-country, with less economic leakage, and their purchases are more likely to trickle-drip into the existing local economy than those of luxury tourists, who tend to patronize enterprises that develop purely to service the tourist sector. Our view is that a mix of tourism types would provide the optimal economic boost for Nepal's economy. (See Independent backpacker tourism: key to sustainable development in remote mountain destinations ).

Our suggestions for more productive visa policy:

Lobby for longer vacations

Most Europeans get four weeks of vacation, but two weeks is the standard in the United States. Many Americans don’t have enough vacation time to spend three weeks on a longish trek in Nepal, such as Everest Base Camp. Nepal should take the lead in asking the UN to declare that 4-weeks’ annual vacation is human right.

Improve Access to Airport

Defeat Seasonality

Nepal must not be held hostage by the monsoon.

Focus on education

Education develops tourists for life. International students will return repeatedly, and bring family and friends.

Imagery is vital component of marketing

An essential aspect of marketing must be the imagery. A vibrant movie industry that exports narratives set against the backdrop of Nepal's extraordinary landscape could be helpful. Tourists and professional photographers need to be able to shoot attractive images, unencumbered by unsightly tangles of wires, rubbish, suffering street dogs, desperate homeless people, open street pits, untended piles of sand and gravel, mouldering paint, and garbage-clogged waterways. The first impression of an arriving tourist should not be that of a treeless urban desert, jammed with unmoving taxis, sweltering in the inversion dome of smog and dust that completely obscures the famous mountains.

Expand street art and other sights

Develop Thamel as a modern redlight district

Experience in many tolerant communities (such as Amsterdam and Copenhagen) has shown that legalization of formerly criminalized activities has a cascade of benefits. Prostitution and drugs can be licensed and regulated, protecting purveyors and consumers. Health and sanitation standards can be raised, thereby protecting not only the local community but also the home communities of participating tourists. The entire phenomenon can in effect be optimized to protect traditional values and also enhance Nepal’s brand as a tolerant and forward looking society.

Dancing at loud discos, ganja smoking, and other marginal behavior should be legalized and tolerated, with some regulation. Cannabis was only made illegal in the 70s due to American pressure; as current trends worldwide are toward legalization of marijuana, Nepal could recover its position as a leader in recreational and medicinal cannabis. A leading cannabis researcher at Cornell has expressed interest in collaborating with Nepalese experts.

Shopping and Commercial Opportunities

Shopping is one of the most important tourism attractions and needs to be facilitated. At present, many people do little shopping for the following reasons:

Solutions:

Trekking Development

Mountaineering

Overcrowding on Everest is bad for the reputation of Nepal tourism, and bad for the mountains. Nepal must cooperate with China to raise standards, increase fees, and reduce traffic.

Target International Collaborators

International Events

Kathmandu should market itself as the go-to convention venue, particularly for issues of sustainability, disaster management, and sports-for-development and peace. With a new Disaster Management University, and a miraculous urban redesign, as well as links to major international universities, Kathmandu would be in a position to bring together all manner of specialists, from luxury hotel marketers to Rotary and Lions Club world memberships to destination wedding planners.

The Little Stuff

Nepal is part of the global community. It should be using the same calendar as its customers. And it would be helpful if it adjusted clocks to Greenwich Mean Time +6 (instead of 5 ¾).

Bring Back the Dream

Today, no less than in the 70s when Bob Seger sang Back to Kathmandu, Nepal is at the top of people’s bucket list. We need to make it easy for them to live out that dream.

EPILOGUE

Promote Partourism (Participatory Tourism)

See my articles in Wandering Educators

Bring home the diaspora

External conditions, notably the mistreatment of Nepal’s expatriate workers, may be even less tractable, and substantial improvement may depend on the ability of those workers to find well-paid jobs at home in Nepal. An expanded tourism industry would help.

Contact

Do you have suggestions or other feedback? Join the Kathmandu Phoenix Google Group. Contact Mountain Legacy Projects Coordinator Seth Sicroff at sicroff@mountainlegacy.org
511 W. Green St., Ithaca NY, 14850 USA; (607) 256-0102.

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